FAQ

SDK Issuance & Environment Setup

QWhen will the SDK be issued?

The SDK will be issued within 3 business days from the date of submitting the SDK T&C.The clientId and clientSecret will be sent to your registered email. Join Us

QDo we need to develop all three versions (MINI App, LINE Login LIFF, Web)?

No, you do not need to develop all three versions.Depending on your Unifi Apps service strategy, you may choose one of the onboarding combinations listed below.Note: The LINE MINI App can only be onboarded by a Japanese corporation or a sole proprietor residing in Japan, and it may only provide service to users in Japan.Available Version Combinations  • LINE MINI App & LINE Login LIFF & Web  • LINE MINI App & Web  • LINE Login LIFF & Web  • LINE MINI App or Web (Single Type)

QDo we need to configure chainId for the SDK?

Yes. The chainId is used to distinguish between the testnet and mainnet environments.By default, it is set to testnet(chainId: 1001).During development, please use the testnet to test wallet integration and payment flows.For real payment testing or official launch, you must switch to the mainnet(chainId: 8217).

QWhere can I get updates about SDK version changes?

SDK version updates are announced through the official Telegram channel.Join the official Telegram channelOnce you join, you'll receive the latest updates and announcements related to the SDK.

QCan I integrate the Unifi Apps SDK with Unity or Cocos engine?

Yes, you can. By porting your Unity or Cocos project to WebGL, you can integrate it as a web application using the Unifi Apps SDK.For detailed instructions, please refer to the integration guide.Unifi Apps Demo

QDo you provide sample code?

Sample code is provided in the following document.  • Sample code by method: https://unifiapps-demo.unifi.me  • Full integration sample code: https://github.com/techreadiness/unifi-apps-starter

Wallet Provider

QWhy does an "Invalid Origin" error occur and wallet connection fail?

The SDK only works properly on domains registered in the whitelist.Please share your test domain via the Tech Support Channel or email, and we will assist you in registering it to the domain whitelist.

QWhy is the wallet connection window not opening?

If DappPortalSDK.init() is repeatedly called on every request in the Web/LINE version, it may cause malfunction. Therefore, we strongly recommend calling DappPortalSDK.init() only once during app startup and managing it as a singleton instance.In addition, for the LINE version, make sure to call DappPortalSDK.init() after liff.init() has been successfully initialized.

QWhy does OKX Wallet fail to connect or require re-entry to the Unifi Apps on certain devices when using kaia_requestAccounts and personalSign?

This issue is typically caused by timing conflicts during the signature step after wallet connection. To ensure a more stable experience, we recommend using kaia_connectAndSign instead.

QHow can I persist the Wallet Connect session when re-entering or refreshing the Unifi Apps after wallet connection?

First, call kaia_accounts to check if there is an existing connected wallet.

• If a connected wallet is found, you can use that wallet information directly.
• If no connected wallet is found, proceed with wallet reconnection using kaia_requestAccounts or kaia_connectAndSign.

QWhy is it necessary to implement disconnectWallet()?

You need to implement disconnectWallet() in the following cases:

• When the user has lost the password for the previously connected wallet,
• When the wallet connected via wallet.dappportal.io differs from the one connected in the Unifi Apps,
• Or when the user wants to switch to a different wallet.

In such cases, access to the Unifi Apps may be restricted. Implementing disconnectWallet() allows users to disconnect the current wallet and connect a new one.

QCan I provide external wallets such as MetaMask instead of using the Unifi Apps SDK wallet integration?

No, it is not allowed.To launch a Unifi Apps, you must use the wallet integration method provided by the Unifi Apps SDK. External wallet integrations such as MetaMask are not supported.

QHow are user accounts identified?

In all three versions — LINE MINI App, LINE Login LIFF, and Web — user accounts should be distinguished by their wallet address.However, in the LINE MINI App and LINE Login LIFF versions, users can enter the Unifi Apps without connecting a wallet.In such cases, you should temporarily create an account based on the user's LINE ID upon first entry, and map the Wallet Address to that account once the wallet connection is completed.

QShould accounts be compatible across LINE MINI App, LINE Login LIFF, and Web versions?

Yes.All three versions — LINE MINI App, LINE Login LIFF, and Web — support wallet types such as LINE Wallet, OKX Wallet, and Bitget Wallet.If a user logs in with the same wallet address in multiple versions, we recommend maintaining account compatibility to ensure a seamless user experience and consistent login and asset data across all environments.

QCan I retrieve LINE ID or profile info via LINE Login in the Web version?

No, the Web version does not support LINE Login. If implemented, it must be removed.The Web version is intended for non-LINE users, including PC users, and should not include features that require LINE authentication.LINE-related features should be provided only in the LINE MINI App and LINE Login LIFF versions.

QIs there a way to distinguish between LINE MINI App, LINE Login LIFF, and Web environments?

YesYou can use liff.isInClient() to detect whether the user is inside a LINE environment.• If liff.isInClient() returns true:   The user is in a LINE environment — either LINE MINI App or LINE Login LIFF.    In this case, you must call:

1. liff.init()
2. Then DappPortalSDK.init()

• If liff.isInClient() returns false:   The user is in a Web browser environment.    In this case, only call:

• DappPortalSDK.init()

QWhy is Bitget Wallet not shown in the wallet selection list?

To display Bitget Wallet in the wallet list, you must register a projectId.Please follow the guide documentation  to create a projectId, then submit it through the Tech Support channel for registration.

QWhat causes unknown errors when signing a transaction with a connected wallet?

This may occur if the Wallet Address requesting the signature differs from the actual signing Wallet Address.Please check that the Wallet Address connected via:

• Web: https://wallet.dappportal.io 
• LIFF: https://liff.line.me/2006533014-r4jJyjy2

is the same Wallet Address being used for signing.

Payment Provider

QDo we need to support LINE IAP, Crypto, and Stripe payments?

The supported payment methods vary depending on the onboarding version.

• LINE MINI App: Only LINE IAP is supported, as it must comply with App Store policies.  LINE IAP is implemented with the LIFF SDK (liff.iap.*), not the PaymentProvider — see LINE's Integrate the in-app purchase feature guide.
• LINE Login LIFF / Web: Both Crypto and Stripe payments are supported.

However, if adjustments are required due to your service structure or policy, you may modify the supported payment methods after consulting with the BD team or the Tech Support channel.

QWhy does an error occur during payment testing?

Please first check whether the parameters you provided match the example request code in the documentation. Even if the codes seem correct, errors may still occur during testing. If the issue persists, please contact the Tech Support channel for assistance.

QWhat are lockUrl and unlockUrl?

These are useful features when selling products with limited stock. They temporarily "lock" the quantity while a user is attempting to purchase the product, preventing other users from buying the same item simultaneously. This mechanism helps avoid duplicate purchases during the payment process and enables more accurate inventory management. 

If the product has no quantity limit, set both lockUrl and unlockUrl to null.

QCrypto payment works, but why does Stripe payment fail? (An error code 500 is returned when startPayment() is called)

This usually happens when the imageUrl parameter is invalid or not accessible from outside. Please make sure the product image URL is valid and publicly accessible.

QWhy isn't the webhook being received?

The paymentStatusChangeCallbackUrl must be accessible over the public network. You should either:

• Make the URL publicly accessible, or
• Whitelist the Unifi server IPs.

 Additionally, the callback must return an HTTP 200 OK response to ensure successful webhook delivery.

QWhy does createPayment succeed but startPayment return an error? (An error code 400 is returned when startPayment() is called)

This indicates that something went wrong during the startPayment phase. Please check the paymentId and the error code used in the test. For root cause analysis and further assistance, share the details via the Tech Support channel.

QWhat causes an "Internal JSON-RPC error" or a blank payment screen to appear?

This issue typically occurs when the configured chainId and testMode values do not match.

• Testnet: chainId: 1001, testMode: true
• Mainnet: chainId: 8217, testMode: false 

Please ensure that these values are correctly configured according to the environment and try testing again.

QHow can I perform real payment testing?

Real payment testing is only available after your settlement information has been updated. This update is completed after your team submits the Due Diligence (DD) form.  Once your launch schedule is confirmed, the Kaia Wave team will request your DD submission. In general, real payment testing becomes available three business days before the official launch.  If you need to test earlier, please contact the Tech Support channel to request an exception. 

Real payment tests are non-refundable, so please proceed with caution.

QIs there a minimum payment amount for products?

Yes, there is a minimum payment threshold:

• USD: Minimum of $0.5
• KAIA: Minimum of 0.01 KAIA

For more details, please refer to the guide documentation.

QIs it mandatory to apply exchange rates for Crypto payment products?

Yes, you must provide a converted price based on the current market rate. This ensures transparency for users and accuracy in payment processing.  While the SDK does not provide exchange rate conversion, you can use external services such as:

• CoinMarketCap(CMC)
• Kaiascan Open API

 to fetch real-time price data and apply it accordingly.

QWhy is it necessary to provide a payment history feature?

Users must be able to view their own payment history, which:

• Increases user trust
• Helps customer support(CS) by referencing paymentId and other data

The SDK provides an openPaymentHistory() function, so please implement this in:

• The In-App Store page, or
• Any other screen that users frequently visit.

LINE Integration

QHow do I create a LINE Developers account?

Developers must create a LINE Business ID (Provider) using their personal LINE account or email address.

• Shared or team accounts are not supported in Unifi.

If you're unable to create the account, please contact the Tech Support channel for assistance.

QWhat is the difference between LINE MINI App and LINE Login LIFF?

• LINE MINI App
• Only Japanese corporations or sole proprietors can onboard.
• The service can be provided only to LINE users in Japan.
• Must comply with App Store policies.

• LINE Login LIFF
• No onboarding restrictions.
• Can serve global LINE users.
• Not subject to App Store constraints (Web-based).

Key Differences

Item	LINE MINI App	LINE Login LIFF
Onboarding Requirements	Only for companies with a Japanese Corporate Number or individual business owners residing in Japan	-
App Store Policy Compliance	Required	Not applicable
Target Users	Japan LINE users	Global LINE users
LIFF SDK Usage	Yes	Yes
Unifi Apps SDK Usage	Yes WalletProvider LIFF SDK(IAP)	Yes WalletProvider PaymentProvider(Crypto/Stripe Fiat)

QWhy am I getting a 403 error when accessing the LINE Login LIFF version?

LIFF URLs are inaccessible if the LINE Login channel is not in Published status.Please switch to Published mode when submitting your Demo or performing tests.

QIs it okay to publish the LINE Login LIFF version before launch?

Yes. As long as you do not share the LINE Login LIFF URL or test domain externally, general users won't have access.Publishing early can help streamline Demo submission and testing.If you must test without publishing, you can add the reviewer's email as an admin to the LINE Login channel.

Web3 Provider

QWhat causes the error: "Sending transaction was failed after ~ try, network is busy"?

This is a temporary error caused by high network traffic.If this occurs, simply retry the transaction — it should eventually succeed.