Unifi Apps should establish and communicate a clear and fair non-refund policy to users, considering the following principles.
Refunds, exchanges, returns, and cancellations are not allowed for digital products such as game items.
All user inquiries and disputes regarding transactions between Unifi Apps and users must be handled directly by the Unifi Apps operator.
LINE NEXT does not intervene, mediate, or provide support for refund disputes.
Refunds
Not permitted
Reason
Digital product are considered consumed once delivered
Responsibility
Unifi Apps must manage all user disputes independently
Refunds
Not permitted
Price Volatility
Not a valid reason for refund
Responsibility
Unifi Apps must manage all user disputes independently
Unifi Apps must clearly inform users of the non-refund policy before payment.
Directly below the Purchase/Payment button
You agree that the product(s) is/are non-refundable.
If paid via LINE IAP, you agree to providing encrypted ID info to LY Corporation.
Checkbox
Users must check to acknowledge non-refund policy
Action Block
Purchase button must remain disabled until checkbox is checked
View Details
Provide full refund policy and data usage details
If you choose to implement the View Details option, please ensure that the following information is included.
Receiving Party
LY Corporation
Purpose for Provision
Processing product payments
Personal Information to be provided
Encrypted Identification Information
Retention Period of Receiving Party
Until the purpose of provision is achieved
Country of Incorporation
Japan
Company URL
Company Privacy Policy
Last updated
